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Recovering from Communication Fails

Recovering from Communication Fails

We all know what it feels like to miss the mark. When that happens in the professional realm, it can cause us to lose confidence, but we don’t have to operate like that for long. Even the best communicators among us will falter occasionally. Join us for a discussion about recovering from communication fails with Erica Goodwin and Keith Riley. To warm up for this presentation, read Erica’s blog post about dealing with the toll setbacks can have on communications professionals and how she found resilience in herself.

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Thank you to The Collabo Group who is bringing us this meeting via Zoom. The Collabo Group helps companies create premium brands and employee experiences to attract, engage and empower a more diverse workforce.

About the Speakers

Erica Goodwin is an internal communicator with a penchant for discovering what employees want and identifying the best way to deliver it. She recently established her own internal communications consultancy and is co-host of the Internal Miscommunications podcast. Erica lives in Central Arkansas with her spouse Jonathan and children Eliza and Noah. Her days are consumed with client work, family obligations and activities, and making daily tiny decisions to see their new patio to fruition.

Keith Riley is an Internal Communications professional specializing in media communications. He is also a co-host on the Internal Miscommunications podcast. Keith lives in Chorley, North West England (It is as delightful as it sounds) with his partner Neil and dog Remo. He is passionate about anything that involves his camera, fixing his pickup truck or hiking in the mountains.


Oct 27 2020


11:45 AM - 01:00 PM
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